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We love what we do !

One-Stop Solution to manage your customer contact center by automating your operations.

IntraGateā„¢ helps to track complete agent lifecycle from Onboard to Exit as it enables the organization to:

  • Monitor agents attendance
  • Agents leave management
  • Agents roster & swap management considering the shift & week off requests
  • Transport management for agents to ensure hassle free travel to contact center
  • Integrate with ACD & Quality system data for performance management & Stacks
  • Knowledgebase to view latest updates, easy search engine based on key words & phrases
  • Online Exam Module for timely monitoring of agents product knowledge
  • Client Dashboards
  • Reports