Founded and commenced operations in 2006 as the BPO/IT arm of the Jetair Group Companies delivering 24x7 operations for leading travel management companies. TRANS CONTINENTAL e SERVICES PRIVATE LIMITED commonly referred to as TCeS is a group company of Jetair Pvt.Ltd and provides Information Technology Application Development & Support Services to customers.
We have demonstrated experience in managing over 6Mn customer interactions per annum with 800+ FTEs spread across multiple locations in the past. We have deep domain expertise and rich experience in providing class leading customer services operations in Airline and Hospitality domain. Jetair had been awarded twice as ‘Best Customer Service Provider’ by Freddie Annual Awards. The Jetair brand is synonymous with superlative customer service and the Group has now taken this forward and expanded to third party businesses.
We have been working closely with large corporates to develop their IT applications in the enterprise and digital space. We develop Web, Mobile and Cloud based IT applications. Our Development team is based at our MAHAPE office and we provide 24/7 IT Support to our Customers.